Return Policy
Effective Date: July 27, 2026
At BazariQ (bazariq.pro), we strive to provide a safe and reliable shopping experience for both customers and vendors. This Return Policy explains the conditions under which products may be returned.
1. Return Eligibility
Customers may request a return if:
- The item received is damaged or defective.
- The wrong product was delivered.
- The item is significantly different from its description.
- The product is incomplete or missing essential parts.
2. Return Request Period
Return requests must be submitted within 7 days of receiving the order unless otherwise stated by the seller or required by applicable law.
3. Return Conditions
To qualify for a return, the product must:
- Be unused or only minimally used.
- Be returned in its original packaging.
- Include all accessories, manuals, and promotional items (if applicable).
- Be accompanied by proof of purchase or the order number.
4. Non-Returnable Items
The following items are generally not eligible for return:
- Perishable goods.
- Personalized or custom-made products.
- Digital products or downloadable content.
- Gift cards and vouchers.
- Hygiene or personal care products that have been opened.
- Products marked as "Non-Returnable."
5. Return Process
To request a return:
- Log in to your BazariQ account.
- Open the relevant order and submit a return request.
- Provide the reason for the return and upload photos if necessary.
- Wait for the seller or BazariQ support to review your request.
- If approved, follow the return instructions provided.
6. Return Shipping
- If the return is due to a seller's error, damaged goods, or an incorrect item, the seller is responsible for the return shipping costs.
- If the return is requested for other approved reasons, the customer may be responsible for the return shipping costs.
7. Refund After Return
Once the returned product has been received and inspected, any approved refund will be processed according to the BazariQ Refund Policy.
8. Contact Us
If you have any questions regarding this Return Policy, please contact our customer support through https://bazariq.pro.